Limited Warranty – Catering Affair

At Catering Affair, we provide a limited warranty on selected products to ensure they meet expected standards of quality and functionality.

1. Warranty Coverage

  • Products may include a limited manufacturer’s warranty, where applicable.
  • The warranty covers manufacturing defects and faults under normal use during the specified warranty period.
  • Warranty periods may vary depending on the product and supplier.

2. What Is Not Covered

This warranty does not cover:

  • Damage caused by misuse, neglect, or improper installation.
  • Normal wear and tear.
  • Damage caused by external factors such as power surges, water exposure, or accidents.
  • Unauthorized repairs or modifications.

3. Warranty Claims

  • To make a warranty claim, customers must provide:
    • Proof of purchase (invoice or receipt).
    • Details of the fault or issue.
  • Products may need to be inspected before a claim is approved.

4. Repairs, Replacements, or Refunds

  • If a product is found to have a valid defect under warranty, we may:
    • Repair the product,
    • Replace the product, or
    • Provide a refund, depending on the circumstances and supplier terms.

5. Warranty Period

  • The warranty period begins from the date of purchase.
  • Specific warranty durations will be stated on the product page or invoice where applicable.

6. Limitation of Liability

  • This warranty is limited to the repair, replacement, or refund of the product.
  • Catering Affair is not liable for indirect or consequential damages resulting from product use.

7. Contact Information

For warranty-related inquiries:

  • SMS / Call: +27 689 763 998
  • Email: info@cateringaffair.co.za
  • Address: 9 Old Pretoria Road, Halfway House, Midrand, Gauteng, South Africa, 2000